Trust & SafetyTrust Score System

Trust Score System

Understanding Your Trust Score

Your trust score reflects your reliability and reputation.

What is Trust Score?

  • Indicator of reputation
  • Visible on your profile
  • Affects recommendations
  • Builds community trust

How Score is Calculated

Positive Factors

  • Completed events attended - Shows reliability
  • Events hosted successfully - Demonstrates organization
  • Positive reviews received - Community appreciation
  • On-time check-ins - Respects others' time
  • Profile completeness - Shows genuine participation
  • Long-term membership - Established history

Negative Factors

  • No-shows to RSVPs - Missed commitments
  • Event cancellations - Disrupts others' plans
  • Negative reviews - Poor experiences
  • Reports from other users - Verified complaints
  • Policy violations - Platform rule breaking

Trust Score Tiers

High Trust (Established)

  • Content highlighted
  • Full feature access
  • Priority support
  • Verified status

Medium Trust (Active)

  • Standard access
  • Can host events
  • Regular support

Basic Trust (New)

  • Limited to attending
  • Basic features
  • Building reputation

Low Trust (Restricted)

  • Reduced functionality
  • Manual review required
  • On probation

For Attendees

  • Higher trust = better recommendations
  • Organizers more likely to accept RSVPs
  • Access to exclusive events

For Organizers

  • Higher trust = more attendee confidence
  • Ability to host paid events
  • Analytics available
  • Featured placement

Improving Your Score

As Attendee

  1. RSVP only to events you'll attend
  2. Check in on time
  3. Leave helpful reviews
  4. Complete your profile
  5. Participate regularly

As Organizer

  1. Communicate clearly
  2. Start and end on time
  3. Provide accurate details
  4. Respond to messages
  5. Minimize cancellations

Score Recovery

  • Score can recover over time
  • Disputes can be filed
  • Contact support for review

Viewing Your Score

  • Your profile page
  • Dashboard (for organizers)
  • Confirmation emails

Privacy

  • Score visible to all users
  • Calculation method private
  • Individual report details private

Appeals

If you believe your score was unfairly adjusted:

  1. Gather evidence
  2. Contact support
  3. Provide explanation
  4. Team reviews your case

Still have questions?

Our support team is here to help