Privacy Policy
Last updated: June 10, 2026
Your privacy matters. This policy explains how we collect, use, and protect your personal information.
Introduction
Tuorganize ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the Kenya Data Protection Act (2019) and applicable international data protection laws.
1. Information We Collect
1.1 Personal Information You Provide
- Account information: name, email address, username, password
- Profile information: bio, profile picture, interests, neighborhood
- Event information: events you create, attend, or RSVP to
- Payment information: when purchasing tickets (processed by third parties)
- Communications: messages to organizers or support team
- Reviews and ratings you submit
1.2 Information Automatically Collected
- Device information: IP address, browser type, operating system
- Usage data: pages visited, time spent, features used
- Location data: approximate location based on IP or GPS (with consent)
- Cookies and similar tracking technologies
2. How We Use Your Information
Provide Services
Process RSVPs, event creation, and ticketing
Personalization
Recommend events based on your interests
Communications
Send event reminders, updates, and support responses
Security
Detect and prevent fraud, abuse, or violations
3. Legal Basis for Processing (Kenya Data Protection Act)
We process your personal information based on one or more of the following legal grounds:
- Consent: You have given consent for specific purposes
- Contract: Processing is necessary for the performance of a contract with you
- Legal Obligation: Compliance with applicable laws and regulations
- Legitimate Interests: Our legitimate business interests, provided they do not override your rights
4. Data Sharing and Disclosure
We may share your information with:
- Event Organizers: When you RSVP, organizers see your username and profile picture
- Service Providers: Payment processors, hosting providers, email services
- Law Enforcement: When required by law or to protect legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within a reasonable timeframe, except where retention is required for legal compliance.
Data Retention Periods:
• Active accounts: Until deletion requested
• Event data: As required for legal purposes
• Communications: Limited period
• Analytics data: Anonymized after reasonable period
6. Your Rights Under Kenya Data Protection Act
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Portability
Receive your data in a structured format
Right to Object
Object to certain processing activities
Right to Complain
Lodge complaint with the ODPC
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.
Types of Cookies We Use:
• Essential cookies: Required for platform functionality
• Analytics cookies: Understand how users interact with the platform
• Preference cookies: Remember your settings
• Marketing cookies: Personalize advertisements (with consent)
8. Children's Privacy
Tuorganize is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Kenya. When we transfer data internationally, we implement appropriate safeguards to ensure adequate protection.
10. Data Security
We implement technical and organizational measures to protect your information, including encryption and access controls. However, no method of transmission over the internet is 100% secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform.
12. Contact Us
Data Protection Officer: dpo@tuorganize.com
Privacy Questions: privacy@tuorganize.com
Legal Address: Nairobi, Kenya
Response Time: Within 30 days
13. Complaints to the ODPC
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.
📞 +254 111 057 700
📧 info@odpc.go.ke
🌐 www.odpc.go.ke
© 2026 Tuorganize. All rights reserved.
Last reviewed: June 10, 2026