Trust & SafetyReviews & Ratings

Reviews & Ratings

Leaving and Reading Event Reviews

Reviews help the community make informed decisions and improve events.

How Reviews Work

Leaving a Review

  1. After event ends, visit event page
  2. Click "Write Review"
  3. Select star rating (1-5)
  4. Write your experience
  5. Submit for approval

Rating Scale

  • ★★★★★ (5) - Excellent, highly recommend
  • ★★★★☆ (4) - Good, minor issues
  • ★★★☆☆ (3) - Average, as expected
  • ★★☆☆☆ (2) - Below expectations
  • ★☆☆☆☆ (1) - Poor experience

Review Guidelines

Do's ✅

  • Be honest and constructive
  • Focus on the event experience
  • Mention specific positives/negatives
  • Respect privacy

Don'ts ❌

  • No personal attacks
  • No profanity or offensive language
  • No fake reviews
  • No advertising
  • No sharing private information

Moderation

All reviews are moderated:

  • Filtered for violations
  • Reviewed for suspicious patterns
  • Can be reported
  • Removed if violating guidelines

Helpful Votes

  • Users can mark reviews as "Helpful" or "Not Helpful"
  • Helpful reviews get priority display

Reading Reviews

Sort Options

  • Most Recent - Latest experiences
  • Highest Rated - Best reviews first
  • Most Helpful - Community-voted useful

Review Summary

Shows:

  • Average rating
  • Rating distribution
  • Total number of reviews

Responding to Reviews

As Organizer

  • Publicly reply to reviews
  • Thank positive reviewers
  • Address concerns professionally

Response Guidelines

  • Be professional and courteous
  • Don't argue with negative reviews
  • Apologize if event fell short
  • Explain improvements

Review Removal

Reviews may be removed for:

  • False information
  • Harassment
  • Off-topic content
  • Duplicate submissions

Disputes

If you believe a review is unfair:

  1. Flag the review
  2. Provide reason
  3. Support team investigates
  4. Review may be removed if false

Impact on Reputation

  • Positive reviews → Increase reputation
  • Negative reviews → Decrease reputation
  • Helpful reviews → Boost reviewer standing

Pro Tips

  • Leave reviews promptly
  • Be specific
  • Include photos if helpful
  • Update review if issues resolved

Still have questions?

Our support team is here to help